Parent Area

Access Talaxy

Blenheim uses Talaxy to strengthen communication between home and school. Through the platform, parents are able to receive updates relating to attendance, achievements, incidents, sanctions, academic reports and absences along with making Parents' Evenings bookings. 

Every parent with an email address is offered access to Talaxy. Full details of how Talaxy works is provided in an account activation email that is received shortly after students start at Blenheim.

Within the school, Talaxy will support students in managing their organisation and keeping up to date with timetables, reports, examinations, achievements and sanctions. 

Parents’ Evening appointments are available to book by the person who was nominated as first contact. 

If parents have more than one child at the school, all children are accessed via a single account. To switch between children, click on the child’s name displayed on the black menu bar at the top of the screen. Other children will then be presented.

Accessing Talaxy 

1. Parents receive an invitation via email using the email address currently registered for email communications. 
2. This email will contain a link to register for Talaxy. 
3. To create an account, simply click on the link provided in the email and follow the registration instructions. 
4. Users may register using their email address or sign in using services such as Google or Microsoft. 

Once registration and account verification have been completed, you will receive an automated email from Talaxy asking you to confirm your account. Click on the link in the email to successfully register and log-in to your parent account. 

Talaxy can be accessed at any time by visiting https://blenheim.talaxy.app 

Installing Talaxy 

Talaxy is a Progressive Web Application (PWA) and not a traditional app. This means that there are no app updates or compatibility issues, and the platform provides the same functionality across different devices. Parents may choose to install a shortcut to Talaxy on their mobile or desktop device using the instructions below: 

Android Devices 

1. Navigate to https://blenheim.talaxy.app. 
2. Tap the three-dot menu at the top of the screen and select Install. 
3. Follow the on-screen instructions. 

Apple Devices 

1. Navigate to https://blenheim.talaxy.app. 
2. Tap the Share icon in the address bar. 
3. Select Add to Home Screen. 
4. Confirm or edit the website details and tap Add. 

To receive notifications, users should click the person icon in the top-right corner of the application, select their name, and subscribe to notifications. 

Communicating Absences 

Absences for students in all year groups are to be reported through the Talaxy Parent Portal. Absences must be reported before 8.30am on each day of your child’s absence.  

Should parents have any queries regarding Talaxy, they are encouraged to contact the school via kirton@blenheim.surrey.sch.uk. 

If contact details have changed, parents are asked to notify the school as soon as possible by emailing peacock@blenheim.surrey.sch.uk with updated information. 

 

Blenheim has a convenient online way to pay for school meals and trips, using a secure service called ParentPay. Parents have a secure online account, activated using a unique username and password provided by the school; Parents will be prompted to change these and keep them safe and secure. Accounts can be merged to create one login for all students of the same family.

ParentPay holds a payment history that can be viewed anytime and no card details are stored in any part of the system. Once the account has been activated, online payments can be made straight away. Under normal circumstances, payments made through ParentPay are credited to a student’s cashless catering account in under one hour. 

Once a student has joined Blenheim, they will be provided with a personal activation letter. Any difficulties activating an account, should be reported to finance at finance@blenheim.surrey.sch.uk. ParentPay offers the freedom to make payments 24 hours a day, 7 days a week in a secure way. 

ParentPay Login

ParentPay Parent Guide

FAQs

When can I log in to my account? 

Once parents have received an activation letter from school with activation login details they can activate their account and start making payments. 

Which cards can I use? 

ParentPay accepts Maestro, Switch, Delta, Electron, Solo and Visa debit cards. Regrettably, Blenheim are unable to accept payments from credit cards due to the high charges made by credit card companies. 

Is it safe to make payments on the internet? 

Yes. ParentPay uses leading technology to process card transactions securely. All communications with the bank are encrypted and neither ParentPay nor the school have access to card details. 

How can I check that ParentPay is secure? 

Standard website addresses begin with http and the address for a secure site will always begin with https. There will also be a padlock at the bottom/top right of the screen on the login page and once the account has been logged into. Parents/Carers should never enter card details or personal data on any web page where the address does not start https. 

What about our personal information? 

ParentPay holds a very limited amount of information solely for the purpose of accounts administration. Blenheim operates under strict guidelines set out by the Data Protection Act 1998. ParentPay will NEVER contact Parents by phone, email or mail and ask for confidential information like passwords or card numbers. Any contact regarding such information should be reported to reception at reception@blenheim.surrey.sch.uk. 

 



There are seven large devices around the school which allows students to print, copy and scan to their school email account. These devices have a scanner attached which uses students’ biometric fingerprint. The school adds money to printing/copying accounts every year. In Year 7, £1 is added in September, £2 in January and a final £1 in April. In Years 8-13, £2 will be added in September and a further £2 in January. Parents/carers are able to top up this account on Parentpay if necessary. The minimum amount is £10 but if there is any balance left at the end of the school year, it will be carried forward to the following year. 

 

We are always keen to work with parents to support students. If, however, you are unhappy with any aspect of students' education or welfare, we hope in the first instance you will contact your child's Form Tutor. 

If the Form Tutor cannot rectify the problem, you may be referred to another member of staff for help.  We take all concerns very seriously but should you feel you wish to take the matter further, please refer to our Complaints Policy.

Complaints Policy

 

Contact: Mrs Keefe keefe@blenheim.surrey.sch.uk

Our local music equipment supplier, Sutton Music Centre, have unveiled a new discount scheme to help Blenheim families cut the costs associated with learning a musical instrument.

We are pleased to offer a 5% discount for Blenheim families on all orders with Sutton Music Centre, up to the value of £300, by entering the school code ‘BLENHEIMPUPIL’. Items purchased will be delivered to the school, during term time, free of charge, within 2 days of the order date. Sutton Music Centre will also allocate points to Blenheim for each purchase, which will be exchanged for music or instruments for our music department. 

To make a purchase 

1. Use this link to visit the Sutton Music Centre website https://suttonmusic.co.uk/discount/BLENHEIMPUPIL
2. Add your products (up to £300) to the cart and receive your 5% discount (use discount code BLENHEIMPUPIL if the discount isn’t automatically applied)
3. Select Local Delivery (orders over £5)
4. Enter the school address and pupil name in the shipping address section 
   
   Blenheim High School,
   Longmead Road, 
   Epsom, 
   KT19 9BH
    
5. Enter your payment details and you will be emailed when your order has been delivered to school.

If you require an item that is out of stock on the Sutton Music Centre website, please email: info@suttonmusic.co.uk